PAL BUTTON® Protection Plan
With the PAL BUTTON® Protection Plan, you can save on certain repair and replacement charges for lost, damaged, or stolen PAL BUTTON® equipment.
AT-HOME WEARABLE BUTTONS
With the PAL BUTTON® Protection Plan, you are entitled to one replacement wearable personal help button per year. Mobile and GPS devices are excluded from this benefit.
If more than one replacement is needed during the same year, a replacement charge will apply. PAL BUTTON® will make every effort to offer the replacement at a discounted price.
LOST OR STOLEN GPS DEVICES
If a GPS device is lost or stolen, contact PAL BUTTON® immediately. For a lost device, PAL BUTTON® must be notified within 6 hours so we can attempt to locate it.
If the device is stolen, a police report must be provided before PAL BUTTON® will consider replacement.
PAL BUTTON® will only consider replacement of a GPS device when the required procedures have been followed.
DAMAGE
The PAL BUTTON® Protection Plan covers equipment damage resulting from normal wear and tear.
Damage caused by misuse or abuse, lightning, flooding, acts of nature, or other circumstances outside normal wear and tear is not covered.
THIS IS NOT A LEGAL DOCUMENT OF THE WARRANTY.
CHANGES AND UPDATES MAY OCCUR.
PLEASE CONTACT A PAL REPRESENTATIVE FOR UPDATED DETAILS.

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