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We’re Fyllis and Marshall
This is How PAL BUTTON® Grew From
One Experience Into the Company It Is Today
More than 30 years ago, I watched Marshall slip near our pool, hit his head, lose consciousness, and fall into the water.
In an instant, I was trying to help Marshall, who is much larger than I am, while also getting emergency help. It was frightening and chaotic, and I never forgot how much there was to manage at once.
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That experience stayed with us and gave us a very personal understanding of what it is like when someone needs help and everything has to happen at once.
We were already operating CRIMEGUARD Security Systems, Inc., a licensed alarm company, and our experience with monitoring and emergency response made medical alerts a natural next step.
Now, after more than 30 years as a medical alert company, that experience still shapes how we work.
We listen first. We take the time to understand what someone needs, how they live, and what they are comfortable using before recommending a system. If those needs change, we’re still here to help you find the system that fits best.
For us, it has always been about helping each person get the right help, in the way that works best for them.
